Christmas Tree Terms & Conditions

SECTION 20 – TERMS SPECIFIC TO LIVE CHRISTMAS TREE PLANTS PURCHASE

SECTION 20.1 – SCOPE OF SERVICE

To transport and supply live Christmas trees according to the details stipulated in the delivery order.

Details of Delivery Order shall be following the client’s order form.

Any customisation shall be communicated at the point of sales as no refunds shall be entertained after delivery.

SECTION 20.2 – DELIVERY

We shall advise the schedule of delivery for every order at the point of purchase. As much as possible, we shall attempt our best to meet customers’ availability. However, should an order be confirmed on a Sunday/Public Holiday, delivery shall be advised on the next working day or otherwise specified.

The Green Corner by Prince’s Landscape shall not be responsible for any delay in the delivery if the delay is due to the client’s withholding of site access/facilities/permits and reserves the rights to damages should any arise due to this.

For changes in delivery schedule, it must be informed at least three working days in advance, and our customer service department shall advise on the next available delivery day/time slot. Should there be a postponement of the delivery schedule made after 3 pm, a day before the delivery date, the delivery and setup shall be charged for the cancelled schedule.

All orders are to be confirmed at least three days from the selected delivery date.

As delivery schedules are often tight, rescheduling shall be at our discretion.

Delivery schedules will only begin from 26 November 2021 to 23 December 2021.

*COVID-19 has impacted the worldwide movement of goods and people as countries implement additional border controls and restrictions on international travel. As a result, the delivery of your Christmas tree might be delayed due to the pandemic, and we seek your kind understanding.

SECTION 20.3 – PRICES

All retail prices are GST inclusive.

Prices only include delivery and setup, dismantle and disposal of trees.

SECTION 20.4 – ADDITIONAL CHARGES

Any additional items/quantities which are not specified in our final order shall be charged accordingly.

Charges may apply if additional manpower/labour is needed to supply Christmas trees (i.e. no direct access to lift landing / manual carrying of Christmas trees).

SECTION 20.5 – PAYMENT

Payment shall be made in full before the arrangement of delivery.

 

SECTION 20.6 – Cancellation Terms

There is a 5% cancellation fee of the total purchase amount charged before 14 November 2021.

Christmas cancellation from 15 Nov 2021 onwards will have a 50% cancellation fee of the total purchase amount.

SECTION 20.7 – OTHERS

The free poinsettias’ colours shall be determined by The Green Corner by Prince’s Landscape while stock lasts.