TERMS AND CONDITIONS FOR PURCHASE OF PRODUCTS

SCOPE OF SERVICE

To supply and deliver products according to the details stipulated in the online Order Form/email order confirmation.

The Green Corner (TGC) will do our best to ensure that all information on our website is complete, current and accurate. However, due to circumstances not within our control, occasionally, the product, its specifications and actual quality may vary. TGC reserves its rights to revise all prices, specifications and products on the Site at any time without notice.

Photos and images of products shown on this website are for illustration purposes only, the actual colour, size, and look may vary due to the different image resolutions on your monitor or mobile screen. The sizes, colours, weights, and descriptions are approximate only, TGC shall not be liable for such variations between the descriptions given and the actual product.

DELIVERY AND DELIVERY CHARGES

Details of delivery shall be according to the client’s order confirmation.

Deliveries for each location shall be charged at $10 for orders below $150. Free Delivery for orders above $150 after discount.

We will attempt to contact you prior to delivery. If we cannot reach you or are denied access to the delivery location, our initial step is to leave the order at the entrance. If unforeseen circumstances prevent us from doing so, we will return the order to our nursery.  In such cases, an additional fee of $10 will be charged for a new delivery.

Deliveries for each location during Chinese New Year pre-order period shall be charged at $30 for orders below $300. Free Delivery for orders above $300 after discount.

Deliveries to certain restricted areas, but not limited to Sentosa, Jurong Islands, Restricted Camps, Airline Cargo Complex, PSA Ports, and Embassies, will incur a charge of $30.

Deliveries to Marina Bay Sands (MBS) will incur a charge of $50.

For orders (excluding Christmas Tree orders) totalling less than $500, a Base Disposal Charge of $100 will be applied. If the order surpasses $500, an extra Disposal Charge of $50 will be added for each additional $500 increment. For example, if your order amounts to $750, the total Disposal Charge would be $150. Kindly email us at thegreencorner@prince.com.sg for further confirmation.

DELIVERY SCHEDULE

Daily deliveries are scheduled between 10 am to 7 pm, and within 3-5 working days (excluding festive orders and made-to-order products) upon payment of an order.

For deliveries including festive plants and products, the delivery date shall be according to the details stipulated in the confirmation/delivery order.

UNDELIVERED/ WRONG ITEMS DELIVERED

Kindly email thegreencorner@prince.com.sg and indicate your order reference number.

PRICES AND PAYMENT

All retail prices are GST inclusive and payment shall be made in full before the arrangement of delivery.

EXCHANGE POLICY

Products bought from The Green Corner e-commerce platform may be exchanged on a case-to-case basis. Our exchange policy is limited to cover for plants that are damaged, incorrect, or infested with diseases or pests on the day of delivery. Requests for exchange shall be notified by the customer on the day of delivery only.

The following items are not included in the exchange policy:
Perishable goods such as gardening supplies, products purchased with discount codes, or promotional items.

CANCELLATION TERMS

There is no refund for the cancellation of any order.

DISCLAIMER OF LIABILITY

TGC shall not be liable for any damages, injury, consequential damages, directly or indirectly caused by any failure of performance, error, defect, delay of operation or communication of the product and services